Technical Support Center

Technical Support

Get immediate help with network issues, server problems, and technical challenges. Remote support available via RustDesk.

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Remote Support

Instant help with RustDesk remote access

Email Support

Detailed technical assistance via email

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Community

Join our Discord for peer support

Remote Support Setup

Follow these steps to get immediate remote assistance

Using RustDesk

  1. 1Download RustDesk from rustdesk.com
  2. 2Install and open RustDesk on your computer
  3. 3Share your ID and password with our support team
  4. 4We'll connect and assist you remotely

Support Information

Response Time

Typically within 15-30 minutes

Availability

Mon-Sun, 8:00 AM - 10:00 PM EAT

Security

End-to-end encrypted connections

Game Server Hosting

Professional game server hosting with automated setup and 24/7 monitoring

Minecraft

Vanilla & Modded support

Valheim

Dedicated servers

Counter-Strike 2

Competitive servers

Ark: Survival

Survival games

Need Immediate Assistance?

Our technical support team is ready to help you resolve any network or server issues.

Email Support

Average response time: 15-30 minutes during business hours